Installation Quality

More than Just a neat job

2 credit hours

Description

Understand what quality is and it's impact on your customer, your company and you.  This is a business course NJ BUS 13(39)C034

Who Should Take It

This course is designed for all company employees whether licensed or not and in every department.

What Is Covered

Elements of a quality installation, understanding the role of every team member, customer expectations, how do we measure quality, the importance of quality, the role of every employee as it relates to customer experience.

Lessons

  1. Installation Quality

Installation Quality

More than Just a neat job

2 credit hours

Description

Understand what quality is and it's impact on your customer, your company and you.  This is a business course NJ BUS 13(39)C034

Who Should Take It

This course is designed for all company employees whether licensed or not and in every department.

What Is Covered

Elements of a quality installation, understanding the role of every team member, customer expectations, how do we measure quality, the importance of quality, the role of every employee as it relates to customer experience.

Reviews

4.5 out of 5.0 12 Reviews

Tom M

It was very informative.

Mathew G

Class was very informative. Without proper installation it could lead to a lot of headaches later.

Steven S

Lots of information. Broken down well into its sections.

David S

INFORMATIVE

Terry W

As a person that has been in the industry for many years, I find that the quality has been replaced with ( how many installations or service calls can you complete ) sad

Peter D

The information provided by these classes served to clarify many things that I was uncertain about. In all this class has improved my skills not just executing the tasks intended, but also explaining the tasks and duties required to achieve a successful result to others. I have no doubt that If everyone working in the security field took these courses, the companies that employed them would benefit greatly.

David L

great

Jason E

Class was very Informative

Greg H

necessary information

Greg H

needed info

Abraham N

Value of costumer satisfaction

Great class

Anthony N G

Code, trouble shooting,

Very educational

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