Installation Quality

More than Just a neat job

2 credit hours

Description

Understand what quality is and it's impact on your customer, your company and you.  This is a business course NJ BUS 13(39)C034

Who Should Take It

This course is designed for all company employees whether licensed or not and in every department.

What Is Covered

Elements of a quality installation, understanding the role of every team member, customer expectations, how do we measure quality, the importance of quality, the role of every employee as it relates to customer experience.

4 ways to take this class:

Installation Quality

2 CEU hours On Demand





Lessons

  1. Installation Quality

Installation Quality

More than Just a neat job

2 credit hours

Description

Understand what quality is and it's impact on your customer, your company and you.  This is a business course NJ BUS 13(39)C034

Who Should Take It

This course is designed for all company employees whether licensed or not and in every department.

What Is Covered

Elements of a quality installation, understanding the role of every team member, customer expectations, how do we measure quality, the importance of quality, the role of every employee as it relates to customer experience.

4 ways to take this class:

Installation Quality

2 CEU hours On Demand





Reviews

4.5 out of 5.0 23 Reviews

Christopher S

This self-paced course is very informative, and the explanations are detailed and easy to follow. I would recommend this course over any other for the NJ license exam preparations.

Ethan R

The class was informative and detailed. I appreciated it.

Marc J

It was very informative and gave me a different perspective on the customers point of view.

Percival W

This is a very informative and valuable course. I believe if animation is added the material will be more memorable and it will help to emphasize the major points.

Robert R

very informative and easy to understand.

Cesar D

It was a good class, Im glad I took it.

john m

This course was very informative

Alex G

Very informative.

Artur T

Overall I am verry happy with the course. Each subject was explained clearly and in much detail. Only option that I wish I had was to ask questions as I go, like the live students did - might make sense to add such option in the system. Also, the package may need to be reviewed for repetitive content - seemed like some classes had similar or same slides for certain subjects. Other than that, I am very satisfied, the knowledge I gained was definitely worth the time and money.

michael p

good class

Teofilo T

very good course broken to you study to

Tom M

It was very informative.

Mathew G

Class was very informative. Without proper installation it could lead to a lot of headaches later.

Steven S

Lots of information. Broken down well into its sections.

David S

INFORMATIVE

Terry W

As a person that has been in the industry for many years, I find that the quality has been replaced with ( how many installations or service calls can you complete ) sad

Peter D

The information provided by these classes served to clarify many things that I was uncertain about. In all this class has improved my skills not just executing the tasks intended, but also explaining the tasks and duties required to achieve a successful result to others. I have no doubt that If everyone working in the security field took these courses, the companies that employed them would benefit greatly.

David L

great

Jason E

Class was very Informative

Greg H

necessary information

Greg H

needed info

Abraham N

Value of costumer satisfaction

Great class

Anthony N G

Code, trouble shooting,

Very educational

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