class very informative
Business by the Numbers
Business Metrics. - The key to greater profits and increased customer satisfaction.
Description
This course is an introduction into understanding how to evaluate the performance of your business. The basics of financial statements are explored with examples. You will gain a better understanding of the importance of running your business by the numbers. We will also discuss business operations metrics and what they can tell you about your business.
2 credit hours
Upcoming Classes
Who Should Take It
This course is designed for business owners and managers and those preparing reports for management about business performance
What Is Covered
You will learn the importance of business metrics and what metrics to use to lead to greater profitability and a more harmonious work environment with less chaos and more predictability. Learn the difference between Gross Margin and Mark-up and how to calculate and use many industry related metrics such as first time fix, first time resolution, attrition, customer acquisition cost, estimate to actual gross margin, current ratio, quick ratio, install days out, revenue per tech, close ration, average lifetime value and more
Lessons
-
Business by the Numbers
Business by the Numbers
Business Metrics. - The key to greater profits and increased customer satisfaction.
Description
This course is an introduction into understanding how to evaluate the performance of your business. The basics of financial statements are explored with examples. You will gain a better understanding of the importance of running your business by the numbers. We will also discuss business operations metrics and what they can tell you about your business.
2 credit hours
Upcoming Classes
Who Should Take It
This course is designed for business owners and managers and those preparing reports for management about business performance
What Is Covered
You will learn the importance of business metrics and what metrics to use to lead to greater profitability and a more harmonious work environment with less chaos and more predictability. Learn the difference between Gross Margin and Mark-up and how to calculate and use many industry related metrics such as first time fix, first time resolution, attrition, customer acquisition cost, estimate to actual gross margin, current ratio, quick ratio, install days out, revenue per tech, close ration, average lifetime value and more
Reviews
General business knowledge
Good class audio was a drop scratchy
Code, trouble shooting,
Very educational
Related Courses
NJ Required Course 1
Description
This course satisfies the NJ State Licensing RENEWAL Requirement for 2 hours of training in the Uniform Construction Code for Fire Alarm, Burglar Alarm and Locksmith Licensees. The course explains the relationship to adopted standards, an overview of the permit and inspection process and the responsibility of the Fire Alarm, Burglar Alarm and Locksmith contractor relative to all these requirements.
Applicable In
NJ Required Course 2
Description
This course satisfies the NJ State Licensing Requirement for 2 hours of training in the Barrier Free Sub-Code for Fire Alarm, Burglar Alarm and Locksmith Licensees. The course explains the purpose of the code and its relationship to other standards such as IBC Chapter 11, ANSI A117.1 and the Americans with Disabilities Act as well as the responsibility of the Fire Alarm, Burglar Alarm and Locksmith contractor relative to all these requirements.
Applicable In
NJ Required Course 3
Description
This course satisfies the NJ State Licensing Requirement for 2 hours of training in the Americans with Disabilities Act for Fire Alarm, Burglar Alarm and Locksmith Licensees. The course explains the purpose of the ADA and its relationship to other standards such as NJ Barrier Free Sub-code, ANSI A117.1 and NFPA Life Safety Code, as well as the responsibility of the Fire Alarm, Burglar Alarm and Locksmith contractor relative to all these requirements.
vito v l