Business by the Numbers

Business Metrics. - The key to greater profits and increased customer satisfaction.

Description

This course is an introduction into understanding how to evaluate the performance of your business. The basics of financial statements are explored with examples. You will gain a better understanding of the importance of running your business by the numbers. We will also discuss business operations metrics and what they can tell you about your business.

2 credit hours

Upcoming Classes

On Demand Bundle

Who Should Take It

This course is designed for business owners and managers and those preparing reports for management about business performance

What Is Covered

You will learn the importance of business metrics and what metrics to use to lead to greater profitability and a more harmonious work environment with less chaos and more predictability.  Learn the difference between Gross Margin and Mark-up and how to calculate and use many industry related metrics such as first time fix, first time resolution, attrition, customer acquisition cost, estimate to actual gross margin, current ratio, quick ratio, install days out, revenue per tech, close ration, average lifetime value and more

Lessons

  1. Business by the Numbers

Business by the Numbers

Business Metrics. - The key to greater profits and increased customer satisfaction.

Description

This course is an introduction into understanding how to evaluate the performance of your business. The basics of financial statements are explored with examples. You will gain a better understanding of the importance of running your business by the numbers. We will also discuss business operations metrics and what they can tell you about your business.

2 credit hours

Upcoming Classes

On Demand Bundle

Who Should Take It

This course is designed for business owners and managers and those preparing reports for management about business performance

What Is Covered

You will learn the importance of business metrics and what metrics to use to lead to greater profitability and a more harmonious work environment with less chaos and more predictability.  Learn the difference between Gross Margin and Mark-up and how to calculate and use many industry related metrics such as first time fix, first time resolution, attrition, customer acquisition cost, estimate to actual gross margin, current ratio, quick ratio, install days out, revenue per tech, close ration, average lifetime value and more

Reviews

4.7 out of 5.0 3 Reviews

vito v l

class very informative

Abraham N

General business knowledge

Good class audio was a drop scratchy

Anthony N G

Code, trouble shooting,

Very educational

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