Installation Quality

2 credit hours

Description

Understand how quality affects your business and relationship with your customers.
On Demand

$75.00 - $75.00

Applicable In

Who Should Take It

Everyone in the business from installer and service technician to office staff, warehouse personnel, managers and owners. 

What Is Covered

Everyone in the company has an impact on quality and customer satisfaction.  We explore quality from the customer's perspective as well as impact on the business.  You will learn what it takes to exceed customer expectations as well as it's impact on the business bottom line.

Included Courses

Installation Quality

Understand what quality is and it's impact on your customer, your company and you.  This is a business course NJ BUS 13(39)C034

Lessons

  1. Installation Quality

Installation Quality

2 credit hours

Description

Understand how quality affects your business and relationship with your customers.
On Demand

$75.00 - $75.00

Applicable In

Who Should Take It

Everyone in the business from installer and service technician to office staff, warehouse personnel, managers and owners. 

What Is Covered

Everyone in the company has an impact on quality and customer satisfaction.  We explore quality from the customer's perspective as well as impact on the business.  You will learn what it takes to exceed customer expectations as well as it's impact on the business bottom line.

Included Courses

Installation Quality

Understand what quality is and it's impact on your customer, your company and you.  This is a business course NJ BUS 13(39)C034

Reviews

5.0 out of 5.0 3 Reviews

David L

great

Greg H

necessary information

Abraham N

Value of costumer satisfaction

Great class

Related Classes

Description

This course is an introduction into understanding how to evaluate the performance of your business. The basics of financial statements are explored with examples. You will gain a better understanding of the importance of running your business by the numbers. We will also discuss business operations metrics and what they can tell you about your business.

Applicable In

Description

This is a required course package for all licensees, applicants and employees.  
2 hrs NJ UCC
2 hrs NJ Barrier Free Sub-code and ANSI A117.1  
2 hrs Americans with Disabilities Act  
2 hrs NJ Laws and Rules of the trade,
2 hrs Industrial safety

Includes NJ Laws and Rules of the Trade, ADA (Americans with Disabilities Act), NJ Barrier Free Subcode, NJ Uniform Construction Code, Industrial Safety

Applicable In