Business Courses

These courses provide information on how to run your business for greater profitability, greater customer satisfaction and Employee Retention 

Filter

Category










Jurisdiction
Tags


View All Upcoming

You write your own plan with guidance and assistance from our expert

Description
Write your own business plan and get CEU credits too, with expert help along the way.  Be prepared to spend many days working on writing your plan on your own and several one-on-one review sessions with our expert along the way.  The one-on-one session are via zoom.  In person assistance is also available at additional cost.

How to create a winning business plan

Description
This course introduces  attendees to business planning and creation of a business plan.  We review the purpose(s) of a business plan and the elements that make up the complete plan.  We will also review sample business plans and critique them. 

Introduction to business process improvement

Description
We teach you how to think differently and provide you tools to evaluate your business and make improvements that will last.  We help you map out a strategy for continuous improvement and identifying priorities for what needs change

Identifying a Coaching Communication Plan you can use

Description
Encouraging, directing, and supporting your team to perform at their peak is a key role of any Manager. This course looks at the language one should use to maximize those interactions. 

How effective is your coaching style?

Description
Encouraging, directing, and supporting your team to perform at their peak is a key role of any Manager. This course looks at the foundations of Coaching, Providing Effective Feedback, Coaching Challenges, and Recognition and Motivation to use to maximize those interactions. 

Establishing a baseline for why we need good leadership

Description
Seeing your world as a manager and as seen by your direct reports will help shape a more effective leadership style. Adopting the traits, behaviors, and mindset of a good people manager can result in increased employee performance, commitment, and motivation, that translates into improved team performance, productivity, and results. By recognizing various Leadership styles, you can adapt yours to each situation, always fulfilling the eight fundamental elements of effective leadership to accomplish each task. 

improve interactions with your team

Description
Encouraging, directing, and supporting your team to perform at their peak is a key role of any Manager. This course looks at the Language of Coaching one should use to maximize those interactions. 

Exam Prep -Business Module

Description
This module helps prepare for the Business portion of the Business and Law exam all applicants will take.

Fighting False Alarms

Description
Eye opening overview of the false alarm problem plaguing our industry, what we can do about it and the opportunity it presents to the companies that decide to quantify their own false alarm record and do something about it.

More than Just a neat job

Description
Understand what quality is and it's impact on your customer, your company and you.  This is a business course NJ BUS 13(39)C034

Description
Troubleshooting from the moment the customer calls until the issue is resolved, whether over the phone or a service visit is required.